WG ‘Domestic CSD’ – Remote Working

ISSA is delighted to bring you the second article from the Domestic CSD Working Group (WG). This article focuses on Remote Working practices within a Domestic CSD. 

Many CSDs have been working in a remote manner during the pandemic. This has generally been very successful. The aim of the WG was to bring as many of the techniques that have been seen to be successful into one resource so that every CSD can benchmark their approach to others. The focus on staff and enabling technology are in the WG’s view the two most important factors.

Remote working may not be possible in all cases and good implementation comes at a cost. However, where remote working is executed well it both contributes to the resilience of CSDs and opens up opportunities to a wider segment of society to participant in high quality jobs, which helps both recruitment and retention.