Asset Servicing Automation in 2024

ISSA and The Value Exchange, with sponsorship from Broadridge and DTCC, recently completed an “ASSET SERVICING AUTOMATION in 2024” study which highlights a decrease in industry automation rates as firms struggle to accommodate significant volume growth.

The research gathered insights from over 270 teams and departments across the capital markets globally and has been supplemented by interviews with industry professionals to incorporate their unique perspectives on the findings.

This research highlights the critical need to redefine what we mean by industry-wide cooperation as we look to resolve the asset servicing challenge. ISSA’s Asset Servicing Working Group will now take active steps to build a new conversation that brings together issuers, intermediaries, and investors and to define new benefit statements that can form the basis for investment and automation across the entire event lifecycle.

The Asset Servicing Automation Study’s key findings can be accessed via this link