Digital Identity and Onboarding Working Group


The aim is to create Industry standards for what is acceptable and needed from a digital identity to allow the efficient and effective onboarding of Securities Services clients. These standards should reduce the costs, client friction and risks.


  • To investigate smart ways to reduce the effort involved in institutional client onboarding.
  • To design industry standards to cover 90% of use cases in the 30 highest volume markets.
  • These standards must cater for multi-product and jurisdictions, including the company‚Äôs legal hierarchy
  • To articulate that where difference exist for a market why they exist
  • Articulate a design template/ requirements document that would help third parties design solutions to the Digital Identity and Onboarding challenges.

Key Deliverables

  • Understand why previous industry initiatives have not fully succeeded
  • Change the industry behaviour in respect to onboarding and digital identity
  • Research the requirements from a client perspective to ensure we are solving for both involved parties
  • Create standards for DIO
  • Educate the industry through webinars and conferences on the merits of the desired approach

Key Outcomes

Reports/ Podcasts

Working Group Co-Chairs

Sonia Paston-Bedingfeld, UBS
Brett Lewis, Globe Tax

Executive Sponsor

Paul Maley, Deutsche Bank

Institutions represented by Experts in the Working Group

  • Central Depository Services (India) Limited
  • Deutsche Bank AG
  • Globe Tax Services, Inc.
  • ISSA
  • Liechtensteinische Landesbank AG
  • Northern Trust
  • S&P Global / IHS Markit
  • Strate (Pty) Ltd
  • Tata Group
  • UBS Group AG